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AI Agents: The Definitive Guide
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INDUSTRY INSIGHTS
AI Agents: The Definitive Guide
Let’s face it. No matter how hard you try, you cannot avoid the conversation on AI.
In recent weeks, we have been lucky enough to sit down with a number of experts including:
Rajitha Charapala - VP of Product, Data & AI
Thiago Da Costa - CEO Founder at Datagrid
Alan Mosca - CTO at nPlan
James Garner - Global Head of Data at Gleeds
The recurring theme in all of these conversations?
Agents!
As someone extremely curious, yet not quite understanding of the impact/use cases and potential of AI Agents, these conversations were extremely insightful and educational in understanding the biggest hype of 2025.
So with that said, we felt it timely to share these experts insights on AI Agents.

AI Agents in Construction: A Comprehensive Guide
Understanding AI Agents
AI agents represent a fundamental shift in how artificial intelligence operates within construction. Unlike traditional AI systems that simply respond to specific prompts or queries, AI agents possess autonomous capabilities that allow them to take action, learn from outcomes, and make decisions independently. These agents can observe their environment, process information, and execute complex sequences of tasks without constant human intervention.
At their core, AI agents combine intelligence with agency - the ability to act on their own initiative. As Thiago Da Costa, founder of DataGrid, explains:
"Agentic AI is really the ability of an AI to take control of its environment, affect the environment, observe what the effects were, take a step back, think about it, and then go step forward."
This capability transforms them from passive tools into active participants in construction processes.
What truly sets agents apart is their ability to chain multiple tasks together and understand context. When presented with a challenge, an agent can break it down into steps, execute each one in sequence, and adjust its approach based on the results. This mirrors how human professionals work, but with the added advantages of tireless operation and consistent performance.
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Current Applications in Construction
The construction industry is seeing AI agents deployed across numerous specific applications. Here's a few ways on how they're being used today, based on real implementations described by industry leaders:
Document Management and Administration
RFI Management: Agents can review incoming RFIs, cross-reference them with existing documentation, and even suggest responses based on historical data and project specifications
Submittal Processing: Automated review of submittals against specifications, checking for compliance and flagging discrepancies
Standard Operating Procedures: As described by Thiago Da Costa, "We built an SOP generator agent that actually generates the SOPs based on how companies have worked in the past... you can connect in your past projects, your past bids, and you can ask the agent to generate the SOPs"
Contract Analysis: Agents can review contract documents to identify potential risks, inconsistencies, or missing information
Documentation Updates: Automated tracking and updating of project documentation as new information becomes available
Field Operations
Installation Guidance: Field teams can photograph equipment or materials and receive immediate installation instructions and specifications
Progress Tracking: Agents analyze site photos to quantify work completed and compare against schedule
Quality Control: As described by Da Costa, "If you ask an AI to quantify something, it should actually check if you have any other drawings that have that same thing with more detail, or maybe there's a schedule somewhere else"
Asset Location: Teams can quickly locate equipment and materials by querying agents about inventory and placement
Field Queries: Immediate responses to field questions by accessing and synthesizing project documentation
Design and Engineering
Drawing Review: Agents can compare different versions of drawings to identify changes and potential conflicts
Model Comparison: Agents can look at entire models and compare them to other models and compare the things that are wrong with themodel without any instructions
Specification Compliance: Automated checking of designs against project specifications and building codes
Quantity Extraction: Automated take-offs and quantity calculations from drawings and models
Schedule Generation: Agents can generate full works schedules and programmes, optimising for critical path, risk and workforce planning
Risk Management and Safety
Water Intrusion Prevention: Agents analyze site photos and weather data to identify potential water intrusion risks
Safety Hazard Detection: Automated analysis of site photos to identify safety violations or potential hazards
Schedule Risk Analysis: Agents analyze project data to identify potential delays and their knock-on effects
Financial Risk Assessment: Monitoring of cost data and progress to flag potential budget overruns
Environmental Monitoring: Integration of weather data with site conditions to predict and prevent environmental risks
Project Controls
Cost Tracking: Agents monitor actual costs against budgets, flagging variances and potential issues
Schedule Monitoring: Automated analysis of progress and potential impacts on project timelines
Resource Optimization: Agents can suggest optimal resource allocation based on project needs and constraints
Change Order Management: Automated analysis of change orders for impact on schedule and cost
Performance Analytics: Continuous monitoring and analysis of project performance metrics
Communication and Collaboration
Meeting Documentation: Agents can join meetings, take notes, and automatically categorize and distribute information
Information Distribution: Automated routing of project information to relevant team members
Query Resolution: Agents can answer project-related questions by synthesizing information from multiple sources
Stakeholder Updates: Automated generation of progress reports and stakeholder communications
Cross-team Coordination: Agents help ensure all team members have access to current and relevant information
Each of these applications represents a real implementation of AI agents in construction today. What's particularly powerful is how these agents can work together. As Rajitha Chaparala explains, "You can have multiple agents, like what's getting triggered after one is done thinking about the next step." This interconnected approach allows for comprehensive automation of complex workflows while maintaining human oversight at critical decision points.
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Getting Started with AI Agents
For organizations looking to explore AI agents, the key is to start small and focus on well-defined use cases. Begin by identifying repetitive tasks that require multiple steps or decision points. These might include document review processes, safety checks, or progress monitoring workflows. The goal is to find areas where agents can provide immediate value while limiting complexity.
Many construction technology providers now offer agent-based solutions that can serve as entry points. These platforms often come with pre-built agents designed for specific construction tasks, allowing teams to experiment without significant technical investment. Some providers also offer development environments where organizations can customize agents to their specific needs.
The experimentation phase should focus on learning and adaptation. Start with a single workflow, measure results carefully, and gather feedback from users. This approach allows teams to understand both the capabilities and limitations of agents while building confidence in the technology.
Implementation Guide - 10 Steps to AI-Agent Readiness
Successful implementation of AI agents requires a structured approach that combines technical readiness with organizational change. Here's a comprehensive list based on insights from industry leaders:
1. Assess Data Readiness
Start by evaluating your organization's data infrastructure. As Thiago Da Costa explains,
"You can't really do great AI without good data - it's garbage in, garbage out."
This assessment should include:
Audit of existing data sources and formats
Evaluation of data quality and completeness
Review of data access and integration capabilities
Assessment of data security protocols
2. Document Core Processes
Before implementing agents, map out your workflows in detail. This documentation should capture:
Step-by-step process flows
Decision points and required inputs
Expected outputs and success criteria
Current pain points and inefficiencies
3. Select Initial Use Cases
Choose your first implementation carefully. As James Garner advises,
"Start with the very obvious use cases where you can demonstrate value quickly."
Look for:
High-volume, repetitive tasks
Workflows with clear inputs and outputs
Processes with existing digital documentation
Areas where mistakes are costly but easily preventable
4. Build Your Technology Stack
Develop the technical infrastructure needed to support AI agents:
Integration platforms for connecting different systems
APIs for data exchange
Monitoring and logging capabilities
Security and compliance controls
5. Establish Governance Framework
Create clear guidelines for agent operation and oversight. This should include:
Protocols for human review and intervention
Performance monitoring metrics
Error handling procedures
Compliance and audit requirements
6. Manage Change and Training
Change management is crucial for successful implementation. As Rajitha Chaparala emphasizes:
"Trust and verify... You want to give the person complete control of what's happening. And I think that is what really builds trust."
Your change management plan should include:
Comprehensive training programs
Clear communication about agent capabilities and limitations
Regular feedback sessions with users
Support systems for troubleshooting
7. Start Small and Scale
Begin with a pilot program in a controlled environment. Thiago Da Costa recommends:
"We're seeing those use cases happen live in front of us. But people want more because once you start doing that, you start seeing how easy and how much time you're going to start saving."
Your scaling strategy should include:
Clear success metrics for the pilot
Regular evaluation points
Plan for expanding to additional workflows
Resource allocation for scaling
8. Monitor and Optimize
Implement continuous monitoring and improvement processes:
Track agent performance metrics
Gather user feedback
Identify areas for optimization
Update processes based on learnings
9. Plan for Integration
Consider how your AI agents will work together as you expand implementation. Rajitha Chaparala notes:
"You can start to chain these agents together... seamlessly kick off from one task to the other."
Think about:
Workflow dependencies
Data sharing between agents
Coordination mechanisms
Overall system architecture
10. Future-Proof Your Implementation
Ensure your implementation can evolve with technology. As Alan Mosca suggests:
"We're not building for what is available today, but we're building for what the models going to look like in 12 months."
Consider:
Flexible architecture that can accommodate new capabilities
Regular technology assessment and updates
Ongoing training and development
Innovation pipeline for new use cases
Remember that successful implementation is an iterative process. Start with a solid foundation in data and process management, then build up gradually while maintaining strong human oversight and continuous improvement practices. The goal is not to replace human expertise but to augment it with powerful tools that can handle routine tasks while freeing up people for more strategic work.
The Future Landscape
The future of AI agents in construction promises fundamental changes in how we interact with technology and manage projects. Here's what we can expect to see in the coming years:
Evolution of Interfaces
Traditional software interfaces - with their menus, buttons, and forms - will likely give way to more natural interactions. Construction professionals will increasingly communicate with AI agents through voice commands, text conversations, and even gestures. This shift will make technology more accessible to field workers and reduce the learning curve for new tools.
Proactive Project Management
Future AI agents will move beyond reactive problem-solving to proactive project management. By continuously analyzing project data, these systems will:
Anticipate potential delays before they impact schedules
Identify safety risks before incidents occur
Predict budget overruns while there's still time to correct course
Suggest resource reallocation based on emerging project needs
Automatically generate contingency plans for potential issues
Multi-Agent Ecosystems
The next generation of AI agents will work together in sophisticated ecosystems. Instead of single agents handling isolated tasks, we'll see networks of specialized agents collaborating across project phases:
Design agents working with cost estimation agents to optimize value engineering
Safety agents coordinating with scheduling agents to manage site logistics
Quality control agents feeding information to procurement agents for future specifications
Documentation agents supporting field agents with real-time information updates
Integration Across Organizations
AI agents will increasingly operate across organizational boundaries, facilitating better collaboration between:
General contractors and subcontractors
Designers and builders
Owners and project teams
Suppliers and contractors
Enhanced Decision Support
Future agents will provide increasingly sophisticated decision support by:
Simulating multiple project scenarios
Analyzing complex trade-offs between time, cost, and quality
Providing real-time impact assessments of proposed changes
Offering data-driven recommendations for risk mitigation
Impact on Roles and Skills
This evolution will reshape many construction roles:
Project managers will become orchestrators of AI agent teams
Field supervisors will leverage agents for real-time decision support
Document controllers will shift focus from processing to strategy
Engineers and designers will collaborate with AI for optimization
The future of AI agents in construction isn't just about automation - it's about transformation. These technologies will fundamentally change how projects are planned, executed, and delivered. Organizations that prepare for this shift now will be best positioned to leverage these capabilities as they emerge.
Key Insights and Action Items
The successful implementation of AI agents requires careful planning and execution. Here are the essential takeaways for construction organizations:
First, understand that AI agents represent a fundamental shift in how work gets done. They're not simply another technology tool but a new approach to managing construction processes. This requires rethinking workflows and responsibilities rather than simply automating existing processes.
Second, data quality and accessibility are fundamental to success with AI agents. Organizations need to invest in their data infrastructure and standardization efforts before they can fully leverage agent capabilities.
Third, human oversight remains crucial. While agents can handle many tasks autonomously, they work best when paired with human expertise and judgment. Establishing clear protocols for human-agent interaction ensures optimal outcomes.
For immediate action, you should:
Assess current data infrastructure and identify gaps that need addressing.
Document key workflows and processes, focusing on areas where agents could add immediate value.
Start small with pilot programs in well-defined areas, measuring results and gathering user feedback.
Develop clear protocols for human oversight and intervention in agent-managed processes.
Invest in training and change management to ensure successful adoption.
The rise of AI agents marks a significant evolution in construction technology. Organizations that approach this transformation thoughtfully and systematically will be best positioned to leverage its benefits while managing associated risks and challenges.
This technology represents not just an opportunity for efficiency gains but a chance to fundamentally improve how construction projects are delivered. The key is to move forward deliberately, with clear objectives and a commitment to maintaining the critical balance between artificial intelligence and human expertise.
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