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- Bridgit's Workforce Planning Story - Lauren Lake & Kevin Ferguson - EARLY RELEASE
Bridgit's Workforce Planning Story - Lauren Lake & Kevin Ferguson - EARLY RELEASE

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EARLY RELEASE
Bridgit's Workforce Planning Story
Lauren Lake, co-founder of Bridgit, and Kevin Ferguson, product marketing consultant, reveal how they transformed workforce planning from Excel spreadsheets into a category-defining software solution that now serves half of the top 20 general contractors.
From cold-calling with Tim Hortons donuts to scaling internationally, this conversation unpacks the strategic moves that built market leadership in an industry resistant to change.
In this episode, you’ll:
Discover how to identify and validate real market problems before building solutions
Learn the step-by-step process for displacing entrenched manual workflows
Understand why 42% of general contractors can't take on new projects due to workforce constraints
Get insights on global expansion strategies that actually work in construction
Learn the art of creating category-defining products in traditional industries
See how product marketing expertise accelerates growth in conservative markets
Chapters
00:01 - Opening introductions: Lauren Lake (Bridgit) and Kevin Ferguson (AECO Product Marketing)
00:59 - The secret behind Bridgit's market dominance
02:37 - Core pain points in construction workforce planning
05:37 - The Harvard Business School case study phenomenon
09:31 - Validating market demand with letters of intent
11:33 - What the first version of Bridgit actually did
14:20 - Why Excel still dominates workforce planning in 2024
18:16 - How Bridgit transforms weekly planning meetings
22:00 - Creating a new software category from scratch
25:26 - Early revenue growth: $500K to $4M ARR trajectory
29:53 - Market penetration: 60 of top 150 general contractors
32:19 - The challenge of educating a conservative market
36:51 - Experience tracking: building the internal resume database
42:12 - Team chemistry and replicating project success
44:03 - Global expansion lessons from Australia and UK markets
50:34 - 2025 State of Workforce Planning report insights
55:00 - The surprising appetite for workforce planning investment
59:17 - Pricing strategy: per-employee model and market validation
01:02:54 - Building company culture during rapid growth
01:05:45 - Managing contractors vs. internal workforce
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